“Residential and commercial carpet inspections are required when there are misunderstandings or complaints about carpet performance.
An IICRC-certified inspection is required by most carpet mills/manufacturers, and may be requested by anyone who is in the “carpet value chain,” including the retailer, installation contractor, end-user or consumer. The inspector’s job is to collect forensic evidence about flooring problems and express his or her observations and conclusions about that evidence in a clear and concise report suitable for use in a court of law.
Questions regarding carpet performance generally fall into one or a combination of the following categories:
- Misunderstanding of inherent product characteristics
Not only do cleantrust inspectors understand inspection, but they are also required to have training and certification in carpet cleaning, stain and spot removal, repairs and installation.”
Information Sourced from: https://www.iicrc.org/consumers/care/carpet-inspection/